More about cyber security

There are a number of government agencies and other organisations committed to helping New Zealanders and New Zealand businesses protect themselves online. Visit these sites to learn more about cyber security in New Zealand and the steps you can take to protect yourself online.

New Zealand government agencies 

  • The National Cyber Policy Office (NCPO) was established in July 2012 to lead cyber security policy advice for government and to advise on the government’s investment in cyber security activities. The NCPO is part of the Department of the Prime Minister and Cabinet.
  • CERT NZ was established in April 2017 as your first port of call when reporting a cyber security problem. CERT NZ supports businesses, organisations and individuals affected by cyber security incidents, and provides authoritative and trusted information and advice.
  • National Cyber Security Centre: The New Zealand National Cyber Security Centre provides enhanced services to government agencies and critical infrastructure providers to assist them to defend against cyber-borne threats. The Centre is a key element of the government’s Cyber Security Strategy.
  • The New Zealand Police have a cybercrime unit which deals with cybercrime, including scams, fraud, identity theft and malware. A separate unit also addresses Online Child Exploitation Across New Zealand (OCEANZ).
  • The Department of Internal Affairs Electronic Messaging Compliance Team investigates complaints about spam. It has stepped up its fight against mobile phone text spam by entering into a public private partnership and signing up to an international reporting service which will make it easier to track spammers and fraudsters breaching New Zealand’s anti-spam law.
  • The Government Chief Information Officer (GCIO) is leading a cross government programme of work to provide clear expectations, guidance, advice and tools to support capability building in privacy and security.  
  • RealMe® is a secure, consent-based way to access and share personal information online, developed by DIA and NZ Post. Currently RealMe has two key jobs. Firstly a login to multiple services, and secondly a verified identity working as an online ID. As more services come on board with RealMe, seamless government interactions can be achieved through digital channels and customers’ needs will be more easily met as important life events occur.
  • The Office of the Privacy Commissioner: The Privacy Commissioner's Office (an independent Crown entity) works to develop and promote a culture in which personal information is protected and respected. A key component of this is protecting information online. The Commission is also responsible for running Privacy Week, which highlights emerging privacy issues in New Zealand.

Non-government organisations

  • Netsafe: NetSafe is an independent non-profit organisation promoting confident, safe, and responsible use of online technologies. The organisation promotes cyber safety and champions digital citizenship by educating and supporting individuals, organisations and industry on a range of issues.
  • New Zealand Internet Taskforce: The New Zealand Internet Task Force (NZITF) is a non-profit organisation with the mission of improving the cyber security posture of New Zealand. It is a forum based on mutual trust for debate, networking, information sharing, and collaboration on matters relating to the cyber security of New Zealand.
  • Consumer NZ: Consumer NZ is an independent, non-profit consumer advocacy organisation with the sole aim of getting New Zealand consumers a fairer deal. Consumer NZ provides scam protection resources for consumers.
  • Internet New Zealand: Internet NZ is a non-profit open membership organisation dedicated to protecting and promoting the Internet in New Zealand and fostering a coordinated, cooperative approach to its ongoing development.

Other governments

Other governments are also actively promoting cyber security. You may wish to obtain further information from the following sites:

  • Stay Smart Online – The Australian government’s cyber security website, helping you to understand cyber security risks and educate internet users on the simple steps they can take to protect their personal and financial information online.
  • Cyber Streetwise – Helping you find the information you need to protect yourself, your family and your business. Provided by the UK Home Office.
  • Stop Think Connect - The global cyber security awareness campaign to help all digital citizens stay safer and more secure online (sponsored by the US Department of Homeland Security).